Greetings,
Thank you for your continued interest in A2, the retail media platform designed to help merchants own and optimize their media inventory.
Why We Are Updating Our Policy
A2 is currently working with several enterprise-scale retailers whose projects require extensive customization and close technical collaboration. To ensure a stable rollout and maintain the highest service quality, we will temporarily suspend new subscriptions for certain plans and focus our resources on these ongoing deployments.
Scope of Change
Effective 2025-07-22 00:00 (KST)
| Plan | New Sign-Ups | Existing Customers |
|---|---|---|
| A2 Cloud Basic | Temporarily suspended | Unaffected |
| A2 Cloud Professional | Temporarily suspended | Unaffected |
| A2 Cloud Enterprise | Open to enquiries | Unaffected |
Trial accounts already in progress for Basic or Professional may continue until the end of their trial period.
What Happens Next
- Dedicated Support
We will complete the onboarding and customization work now under way, prioritizing product stability and measurable results for each client. - SaaS Automation Enhancements
As internal processes mature, we plan to reopen Basic and Professional plan sign-ups in phases. Timing will be announced through our official channels.
Enterprise Partnership Highlights
- Deployment Options | On-premises, public cloud, or hybrid
- Technical Support | Dedicated engineers and customer-success manager
- Business Enablement | Workshops on ad-product design and go-to-market strategy
Contact Sales: a2support@aiderx.io
At A2 we remain committed to our mission: “Retailers should own their media.” We will continue to advance our platform so that you can internalize advertising operations with confidence and efficiency.
Thank you for your understanding and support.
— The A2 Team